Return and Refund Policy

Enjoy shopping with the following return policy features:-

• You have 14 days to return the products sold after the receipt of Shipping, cost will be refunded in the original form of payment excluding the shipping fees.

• Certain products may not be available at the vendor when the order was placed, this certain product will be cancelled from your order and will be refunded in a similar way to your payment.

• If the item has defective, does not work properly, does not match the description of the site, is fake, or was received damaged as a result of transportation and shipment, you have the right to return it within 30 days from the date of receipt for free.

• When returning the product, make sure that all the accessories and labels for the order are in their proper condition and that the product is in its original package in the correct condition in which it was received and that the package is closed by the factory sealed (in the case of replacement within 14 days) as well as the inclusions in the offers such as included gifts with the products or Exceptional accessories.

Some products cannot be returned, and they are:
  • Damaged Products (excluding transportation damage)
  • Products that are not in their original packaging
  • Products that do not include all accessories
  • Unsealed products from the following product groups